If you have water damaged your new laptop or device and are in the process of submitting an insurance claim you will need a report from an expert detailing the damage and repair costs. Repairs can often exceed the cost of replacement but reports are necessary for the insurance claim to be processed.
Depending on the nature of the damage we may find that it is actually possible to repair your device for a minimal charge without having to make a claim!
People sometimes ask us if we can provide a ‘free’ insurance claim report for their claim.
There is a charge for this service as the report needs to be accurate and correctly record the damage sustained including the cost of replacement parts and labour.
Insurance companies have rang us previously to ensure that we are legit, and have actually diagnosed the laptop in question, and have asked what we put in the letter.
Occasionally the insurance company will commission their own report as well, through one of their experts and the reports need to be consistent for your claim to be processed.
The good news is you can submit a claim for our report fee as part of the insurance claim.