1st June 2020 update

 

AR Computer Repairs are still open but callouts/house visits for working inside your premises are still suspended.

 

From 1st June the options for repair and assistance are.

  • We still offer phone support and will try and solve your computer problem this way if possible.

 

  • Remote access. If the computer still boots and can connect to the internet it is possible for you to give remote access permission using a program called TeamViewer. teamviewer.com This allows me to see what’s on your screen and control things remotely to fix the problem. You have to give me the code shown in TeamViewer each time you want me to connect remotely.

 

  • By arrangement you can still drop off computers for repair as not all problems can be repaired remotely.

 

  • As of 1st June 2020 we can collect items for repair from outside your house or premises for an additional charge if you are unable to drop them off. The weather will have to be dry at the time of collection so they can be carefully sanitised and social distancing must be observed.

 

Unfortunately, we cannot offer phone technical support and remote access repairs for free and there will be a charge for this service.

Please click here for the latest information on our Covid precautions.